Sunday, 28 November 2010
The Media Phenomenon which is Go North East's Facebook pages
A brief post which is a heads up to a media phenomenon deserving of recognition. Look at http://www.facebook.com/album.php?aid=9544&id=100001912940850&saved#!/simplyGNE .As the snow cut in on Thursday, Fiona the wife who was already on Facebook persuaded me I had to join in order to follow the minute by minute account of what was happening out there. Managers, passengers, drivers all seemed to be contributing. At that moment there were some 5,400 liking the page. Just now there are 9,601. That is a phenomenon in four days. It shows to those who are sceptical how a social networking site can be positively used by a regional bus company to engage cost effectively with their customer base. So much better than the clunky hardware heavy route which the Council authorities seem interested in following. By that I mean the real time bus displays. Examples of these have been installed at taxpayers cost in Prudhoe. They only cover one route and that I am not convinced accurately. Other bus routes use the stops and are ignored.